• Chris Carter

Key takeaways from the 2019 SAP SAPPHIRE NOW and ASUG Annual Conference with Approyo CEO Chris Carte

Key takeaways from the 2019 SAP SAPPHIRE NOW and ASUG Annual Conference with Approyo CEO Chris Carter

Another SAP SAPPHIRE NOW is in the books. As always this year featured lots of news and announcements in the SAP ecosystem. This year, our team hosted an incredible event at the Ice Bar with Worksoft. Over 200 people joined us for a fun night of SAP discussion, drinks and food. In addition, I was able to meet with multiple customers, partners and friends throughout the show. It was great to be able to really talk about the impact of new SAP technology and how the team at Approyo can help. Our team is growing and it really made quite the impact this year.

Here are a few of the key takeaways from my perspective:

Upgrades and Migrations

Everyone coming up to me all week wanted to know one thing. What is the easiest transition to HANA or S/4HANA? In previous years, the question was really "Why should I move to HANA" or "What are the true benefits of moving to HANA?" Now companies from every industry want to understand how they can move to HANA and the easiest path to get there.

The truth is there isn't one answer for all companies. Companies need to work with a partner that really understand the options for moving to HANA or S/4HANA. This can be a major upgrade or full migration. It's not something that companies should take lightly. A failed upgrade or migration can cost your company countless dollars. At the end of the day, you and your team need to understand all the steps and processes that will go into moving to HANA.

SAP Experience Management - X and O Data

The most talked about topic by SAP at the conference was the "new" SAP Experience Management. This is the big new offering from the Qualtrics acquestion last year. Basically SAP wants to the major player in the Experience Management area. They want to help companies truly understand thier data, how people are interacting with their product and services and improve upon the customer experience.

Here is how SAP breaks it down:

"Operational data (O) – like costs, revenues, and sales – show what is happening in your business. But you also need experience data (X) to understand the feelings of the people involved and why things are happening.

SAP Experience Management solutions combine X-data and O-data. By collecting experience data at every meaningful touchpoint, you can analyze and understand experience gaps – and determine what to do about them. Your company can then automate actions across business functions to drive improvement in customer, employee, product, and brand experiences.

Sap wants to know why it's a part of the X and O data solution why is somebody doing something why are they taking me steps why did they back out of this transaction why are they doing this transaction if they can figure out the why that will be a game-changer but right now I'm not exactly sure how it's all going to melt together with the other tools that they have."

This is something that can truly be a game-changing solution for SAP, SAP customers and the entire SAP ecosystem. I'm not sure all the pieces are there yet but the overall vision is something that can help any organization in any business.

Connect with Approyo

We will be sharing out more thoughts and content from SAP SAPPHIRE NOW throughout the next few weeks. In the mean-time we invite you to follow us on social media and connect with us. Now is the time to move to these new and exciting SAP solutions and our team has the experience to help you. Contact us today...

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