Radical change in the utilities industry is occurring at a rapid pace. Changes in technologies, business models, standards, and the makeup of utility companies themselves require constant adaptation. Utilities must be able to respond to rapidly changing conditions, yet still comply with all standards. How does a digital core with a true single source of truth help?
The Intelligent ERP powered by Approyo Bringing SAP S/4HANA and SAP Leonardo technologies together as a digital core will result in a more flexible and intelligent enterprise. To achieve next-generation business processes, companies need an intelligent ERP solution that can be continuously enhanced and extended with innovative business services and applications built on emerging technologies, including ML, blockchain, and the Internet of Things (IoT).
Shifting Business Models
By 2025, the business models for energy retailers will have shifted from pure selling of energy to providing comprehensive services for digital energy.
A world of rapid technological change – distributed energy resources, microgeneration, batteries, microgrids, and electrical mobility – and social media adoption is forcing providers of electricity to rethink how they work, the services they provide, and their business models. The most successful companies will flexibly manage demand, enabled by insights garnered from smart technologies.
Higher end-to-end Process Efficiency
SAP S/4HANA provides re-engineered and simplified business activities transforming the execution from multistep, batch-driven processes with latency in terms of key performance indicators to real-time processes with actionable insights to accelerate invoice processing, increase cash flow, and protect revenue assurance.
SAP S/4HANA empowers call-center agents and field workers with an end-user centric, consumer-grade experience because, for utilities, it's the call-center agents that add value to customer engagements and field workers who deliver operational excellence.
Reduction of Unplanned Downtime
SAP S/4HANA powered by Approyo allows for real-time monitoring of asset health and can predict failure before it happens. Maintenance orders are triggered just in time, avoiding unnecessary inspections and decreasing the cost and risk of unplanned failure.
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