One of the most important things within the Higher Education industry is to ensure that your students are satisfied. A simple way to do this is to implement an SAP platform as your ERP system. SAP is able to deliver the ultimate customer experience to students, professors, administrators, and advisors. Creating a unified experience brings universities together. As for Research companies, SAP is able to streamline the research study process through digital automation and more. Not only does SAP keep
educational institutions better organized, but it helps them plan for the future.
SAP Predicts that by 2025, outreach and support will be the worldwide key to compete in the education industry. Creating personalized interactive relationships and focusing on continuous student engagement is what keeps students satisfied. SAP reports some key value drivers are results of a minimum of 10% savings in total costs and a 10-20% increase in customer satisfaction.
Here are some of the ways SAP can benefit the Higher Education and Research industry:
1) Deliver Advanced Academic & Commercial Research Results
With SAP Predictive Analytics and SAP Analytics Cloud, track and trace all aspects of the research process, from ongoing activities to funding. With predictive modeling capabilities, you are able to automate and create algorithms tailored to your needs. With SAP Innovation Management, keep up with the ever-changing business ecosystem, staying innovative at all times. Utilize this platform to manage your university's ideas and publications pipeline. View all activities at once, and monitor your content development projects in real-time. For sponsored projects, allow key researchers to easily follow compliance guidelines.
2) Easily Track Revenue From Grants
With SAP Customer Experience, an all-in-one integrated system, manage grant budgets easily. For the payment process, streamline reporting project management, follow budgets and improve timing and accuracy of payments with SAP S/4HANA. Follow sponsor requirements with automated compliance closeout rules as well. Standardize your budget and gain insights into your financial data to create the most optimal decisions when it comes to the allocation of funds.
3) Improve Admissions Process
Accelerate the student admissions process, organize and enhance student personal information and achievements, along with their grades all the way up until graduation. Follow rules for individual degree requirements and monitor students' progress for graduation. Manage your curriculum and optimize it to be as useful as possible for your university using SAP S/4HANA. Avoid system malfunctions and schedule timely maintenance to avoid gaps in recruiting key students.
4) Engage Your Students
Create personalized buying experiences for students, whether it is for books, apparel, or food on campus. Recruit impressive prospects to attend your university by creating appealing campaigns and with cross-channel touchpoints. Follow the students' customer journey and gain insight into their behaviors and interests to promote a personalized experience that will fit their idea of an ideal university. Collaborate within the comprehensive platform to deliver this content on social media to keep your brand in their minds, engaging them at every possible touchpoint in the "buying" aka recruitment process.
5) Create a Comprehensive Overview of Student Progress
Support academic advisors and administrators by giving them a single comprehensive view of all students' data. Gain insight into students' performance and engagement, providing you the information to make changes to help them become the most successful in their academic careers. Keeping track of the success of students as a whole allows universities to change their curriculum to ensure that only resourceful classes are being held, saving time and money. Send out automated warnings for poor performance, helping keep your students aware of their grades at all times. Boost retention rates, raising graduation rates, which will ultimately lead to alumni satisfaction and donations.
With many students participating in virtual lectures and online discussions rather than in-person learning, it is important to streamline your university to ensure student satisfaction throughout this time. If anything, the COVID-19 pandemic should accelerate the digital transformation of the higher education and research industry, bettering it for the future. SAP can transform connect all aspects of both higher education institutions and research companies. Gaining insights with real-time advanced analytics, all in one platform allows companies to make better decisions, improving their internal processes, customer satisfaction, and in the end, increasing Return on Investment (ROI).
Looking for SAP Services?
Approyo is a global Managed Solutions Provider, specializing in SAP solutions and services. We provide implementations, upgrades, and migrations, and have experience in supporting any SAP core competency, from R/3 to the latest SAP S/4HANA. Whether its a large instance project or ongoing 24/7 SAP Basis Support, we are here to drive our clients to success. Creating tailored solutions packages to fit our clients' business needs, we strive to digitally transform business for the better.
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