Leveraging SAP S/4HANA in The Public Sector
In today's digital world, SAP systems are used among businesses throughout different industries and regions, but the one industry that is put in place to serve the people is the public sector. The Public Sector's mandate is to provide, protect, and enable our community to prosper, economically. This industry is complicated, because government face pressure and challenges every day trying to keep up with citizen expectations. SAP in the Public Sector focuses on improving the health, education, life and living conditions of citizenships. This includes things such as justice management, policy reform, government funding, taxes, social protection, etc.
Digitization offers many opportunities for government agencies. Policies and decisions have much better outcomes when they are based on citizens’ insight and ideas. By 2025, SAP expects the public sector to be more automated, data driven, and citizen-focused. Analysis of sentiments expressed in social networks and e-participation tools help governments understand the electorate. Agencies also have the opportunity to use data to drive policy decisions, set goals, measure performance, and increase government transparency –thus acting on facts and insights rather than on beliefs and opinions. It is important to recognize that, at the heart of all the threats and opportunities, digitalization will allow government agencies to serve their citizens better than ever.
Governments need to put a coherent digital vision with a clearly articulated road map in place for their digital transformation to succeed. In particular, they will need to address new government models such as the individualization of government services –“government made for me” –or the possibility to scale operations up (and down) swiftly, smoothly, and productively across networks of resources. Government agencies not only will need to reengineer their business processes, but they will also have to evaluate if they have the right technology platform that can deliver on their vision.
Stable, flexible, and reliable IT architecture is required for these core government processes and the digital core is the solution. It provides uninterrupted, real-time transactions and analytics; the ability to work with Big Data; and connectivity to line-of-business (LoB) extensions that enable supporting processes such as talent sourcing or emergency response.
SAP S/4HANA was developed specifically to represent the digital core in this “bimodal IT architecture.” It provides government agencies with a proven framework to adopt industry best practices while attaining operational excellence –across core financial, procurement, and planning processes. More and more companies are moving the cloud. "51 % of public sector organizations have moved a large or very large percentage of their business processes to the cloud."
More than half have made the move because of these factors:
Public Sector Financials
Provide holistic overview on budget situation, approval requests and alerts with software analytics for management reporting and profits
Tailored exception handling
Increase user productivity
Customize credit decisions and collection management for each customer
Online services for taxpayers and agencies
Streamline taxpayer registration, returns, information, and payment handling
Better communication for better case management with real-time collaboration
Justice Management with integrated case management
Validate identities of unknown persons
Assist investigation process
Find patterns in demographic, geographic data for crime rates
Complete requesting process is supported in the SAP Fiori user experience
Role based and quick access to the procurement information needed to analyzing purchasing spend, suppliers and contracts in real-time
Reduce costs by rating benchmarks, competitive bidding, volume discounts, leveling, and enforcement of rules
Provide visibility with direct access to workforce management '
SAP S/4HANA is The Next Generation Business Suite For A Digital World
The opportunity exists to transform business processes and achieve the digital transformation of your business with more automation and real-time visibility. Our SAP HANA and Big Data solutions address these important these needs and more. Let us show you today! Set up a free consultation.
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