Monitoring Room

SAP Monitoring

Choose The SAP Solution Designed For Your Business.

Monitoring SAP Is Not A

Simple Proposition

There are no “free” solutions, as is sometimes the claim. The TCO to set up and maintain monitoring of SAP systems is heavy. Still, SAP requires that it be done to ensure proper functionality.

The dirty secret is, that often, the SAP system is not being monitored and if it is, it is not being done adequately. But what if there was an inexpensive, agent-less, reliable tool to help carry the load?

The 1st Watch system was developed for Basis Administrators to fulfill the daily requirement to monitor and maintain the SAP landscape. It was designed to do this in a proactive way because we’d rather prevent problems than simply report that they happened, after the fact.

Critical Checks Performed:


  • Availability (SM51)

  • Database Backups (DB12)

  • SAP Jobs (SM37)

  • System Log Errors (SM21)

  • ABAP Dumps (ST22)

  • Table Locks (SM12)

  • Database Errors (SM13)

  • Database Space Usage (DB02)

  • SAP Buffers (ST02)

  • Work Processes (SM50)

  • More…

Under the Hood
The 1st Watch system communicates with the customer’s SAP systems over a standard SAP connection called SAProuter which is configured as a Secure Network Communication (SNC) between SAProuters, creating a secure point-to-point connection.


This allows the system to collect SAP-specific data from certain transactions, related to Basis Monitoring. To add Operating System (OS) and Database (DB) monitoring, a collector is installed with a “phone-home” (outbound) connection over a Transport Layer Security (TLS) socket. The 1st Watch Collector enables the system to monitor OS, DB, Java systems and portals within the customer’s SAP landscape. Historical and performance data are then available for analysis or reporting.

Introducing The 1st Watch System

Gray Structure

"Certain areas of your SAP landscape need to be monitored on a regular basis to ensure reliable operation"

- SAP Administration: Practical Guide, p. 269 Galileo Press, 2011.

1st Watch Features

Here Are The Main Features Of The Most Integral Part About SAP Basis Support:

Alert Validation

  • As-a-User Testing

  • Alert Analysis

  • Alert Persistence/Resolution

Simple Setup

  • No Agents to Install

  • Pre-Set Thresholds

  • Phone-home Connection

Easily Scalable

  • SAProuter Access (typical)

  • Internal Node

    • (Larger Landscapes)​

Secure Communication

  • TLS Tunnel

  • Point-to-Point SSL

  • SAProuter Connection (SNC)

Centralized Data Collection

  • Centralized Administration

  • Real-Time Performance

  • Parameter History Analysis

Robust Escalation

  • SMS & Email Alerts

  • Round-Robin Escalation

  • Customer Contact Tree