SAP Support & Managed Services

SAP HANA Powered by Approyo

SAP Support and Managed Services

 

Our SAP support and managed services will enable continuous and effective use of your SAP applications to meet strategic and daily needs of business operations. The support provides the services and tools that enable you to minimize the cost and risk associated with keeping your systems up and running.


We provide services to organizations to use Cloud as a service for their SAP HANA and other SAP application environments. We provide the most recent supported cloud release so that you can experiment with the new features available or run as a development or production solution. With our SAP Support and Managed services, you gain the following benefits:


System Administration

  • Overall system state

  • General system information (software versions and so on).

  • The Alerts section shows the latest warnings and messages generated by the statistics server, resolve them as needed

  • Monitor important system resources that include the amount of available memory, CPUs and storage space is displayed as well as the used amount of these resources.

  • Monitor all services belonging to your system that are running: preprocessor, name server and index server for each host and one statistics server.


Database Monitoring and Administration
Approyo monitors SAP HANA database checks if your SAP HANA system runs as expected and checks for any possibilities of problems. We also administer the SAP HANA database and create and manage user authorizations as requested. This includes checking on connectivity with Data Source.


Routine Back-ups (including configuration backups)
We do database backup which consists backup of the data area and log area. In case of problems with the SAP HANA database, we check log and trace files for errors to resolve them. Though we create a customer-specific backup strategy (including retention times for backups), we perform on a regular basis:

  • After the initial load.

  • At regular intervals. This ensures that a database recovery is possible.

  • Before the database software is upgraded to a new version.

  • If a new host is added to the landscape and after any history lost alert


Security
Approyo provides SAP HANA security support for creating and managing roles and authorization for Business end users / Modelers / Database Administrators as requested by the customer.


Back-up & Recovery
Using data and log backups the SAP HANA database can be recovered as required. A Back-up & recovery solution will be necessary in one of the following situations:

  • Data area is unusable

  • Log area is unusable

  • Logical error


Upgrade to recent release
We provide services to upgrade your SAP HANA to the most recent supported release so that you can experiment with the new features available. As a part of this we:

  • Check technical impact and possible risks of an upgrade project

  • Minimize downtime of Productive System

  • Analysis of sizing and system configuration

  • Support of critical business processes during GoLive phase

  • Implement and run better with Improvement services

  • Downtime Assessment

  • Going Live Support

Check out our latest Blog posts

Please reload

Request a Consultation
How can Approyo

help you today?

© 2019 Approyo

13100 West Lisbon Rd, Suite 600

Brookfield, WI 53005

414-301-9694 | info@approyo.com

  • RSS Social Icon
  • Twitter Social Icon
  • LinkedIn Social Icon
  • Facebook Social Icon
  • Instagram Social Icon
  • YouTube Social  Icon
  • Vimeo Social Icon