Radical change in the insurance industry is occurring at a rapid pace. Changes in technologies, in business models, in standards, and in the makeup of insurance companies themselves require constant adaptation. Insurers must be able to respond to rapidly changing conditions yet still comply with all standards. How does a digital core with a true single source of truth help?
Responding to rapid changes
A digital core is an IT architecture that offers stability and long-term reliability for core enterprise processes yet also provides the flexibility to adapt quickly to new opportunities, challenges, and regulations. This solid foundation gives you a single source of truth, which, in turn, enables flexibility for innovation to accommodate new business models, new regulations, and new business events, such as mergers or acquisitions.
Simulation and analytics
The ability to respond quickly is an essential part of managing an insurance company. To do this, simulation, prediction, and analytical capabilities are important. Data is critical for gaining insight to make decisions. This insight must be at a granular level so decision-makers have the detail they need to understand trends, opportunities, and risks and quickly carry out what-if analysis using predictive algorithms.
Keeping data under control
Every insurance company needs the computing capability for carrying out complex risk assessments with large data sets to support timely, real-time analysis. Everyone in the company must have access to data they need, whenever and wherever they need it. They must also manage the enormous amount of data generated by connected networks to develop and deliver leading-edge products and services.
Addressing innovative opportunities
Customers in every industry are demanding innovation. Companies are responding with new products and services that better meet individual needs. These new offerings impact every facet of business, not just the front office. Companies must address end-to-end (E2E) processes across departments and lines of business to deliver on new customer experiences, products, and services.
The Intelligent ERP
Bringing SAP S/4HANA and SAP Leonardo technologies together as a digital core will result in a more flexible and intelligent enterprise. To achieve next-generation business processes, companies need an intelligent ERP solution that can be continuously enhanced and extended with innovative business services and applications built on emerging technologies, including machine learning, blockchain, and the Internet of Things (IoT). Insurance companies that have big innovation appetites or prefer to be early adopters have already begun this journey.
An End-to-End Intelligent Enterprise for Insurance
Insurance companies need to constantly innovate across their company value chain to drive profitable growth and adapt to how customers want to apply and pay for their policies and services. The capabilities delivered with SAP S/4HANA and the preconfigured, native integration with LoB solutions from SAP help ensure processes run smoothly and efficiently across the engagement lifecycle, allowing companies to drive sustainable revenue growth and maintain margins.
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