SAP Solution Manager 7.2 is a long-awaited upgrade of SAP’s Application Lifecycle Management (ALM) program. This version can run directly on HANA, and adds a variety of new reporting, analysis and documentation features. Additionally, it has been moved to SAP Fiori, resulting in better performance, ease of use and workflow than SAP Solution Manager 7.1 offered. For organizations contemplating a complete migration from SAP Business Suite to S/4HANA, Solution Manager 7.2 provides an ideal opportunity to unify the technology stack.
Why upgrade now?
SAP is requiring all customers to upgrade to Solution Manager 7.2. In addition to not losing key functionalities in your SAP support if you fail to upgrade, Solution Manager 7.2 also provides significant improvements throughout the entire life cycle of SAP solutions.
You cannot take advantage of SAP's Mainstream Maintenance, as you have been relegated to Customer-Specific Maintenance since Jan 1, 2018
You have no chance of achieving GDPR compliance (while 7.2 SPS 07 and higher provide all required data protection & privacy measures)
You will be cut off from SAP's Support Backbone starting on Jan 1, 2020
SAP Solution Manager is designed not only to support the management of existing IT landscapes, but also to optimize the value of next-generation digitization provided by solutions such as SAP S/4HANA. If you continue to use SAP Solution Manager 7.0 or 7.1, you will lose connectivity to the SAP support backbone, eliminating the ability to open incidents and to access SAP services.
By upgrading SAP Solution Manager to SAP Solution Manager 7.2, support package stack (SPS) 8 (or higher), you avoid the manual and laborious migrations needed to restore connectivity with our support infrastructure. Meanwhile, the latest data protection and privacy capabilities can be adopted to help ensure compliance with GDPR requirements.
Moving to SAP Solution Manager 7.2, SPS08 (or higher), also opens the door to an improved maintenance experience. Landscape synchronization automates system data updates, service content delivery, and license distribution. Plus, you can leverage technology for maintenance planning and remote service connection management.
Benefits of moving to SAP Solution Manager 7.2:
SAP Solution Manager 7.2 provides best-in-class support for SAP S/4HANA by leveraging SAP Best Practices
SAP Solution Manager 7.2 is the delivery platform for Digital Business Services providing model companies for jump-starting implementations and tight collaboration between customer projects and experts at SAP
User Experience has been a major investment area with clear focus on SAP Fiori-based user interfaces, the easy access via the launch pad, unification and simplification
SAP Solution Manager 7.2 has strengthened its business focus. The new Process Management provides state-of-the-art support from business processes modelling to business process operations. We also made it easier for business users to handle relevant SAP Solution Manager functions
Customers gain best-in-class support for agile innovation projects from requirements to deploy
SAP Solution Manager 7.2 continues to provide support of the latest technologies, like hybrid and cloud-based solutions
SAP Solution Manager 7.2 is the first release that leverages the SAP HANA database. SAP HANA for SAP Solution Manager 7.2 does not need to be licensed separately since it is included in the maintenance contract
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